Program Manager - One Person One Record, Clinical Informatics

About the Opportunity

The Clinical Informatics Program Manager has a leadership role in the success of this complex, multi-organizational clinical transformation initiative. Their provision of critical consultative leadership, clinical informatics expertise, planning, and direction at the multi-health authority Program/Specialty Level and with all work streams, will ensure the scale and fundamental nature of clinical transformation required is understood at appropriate leadership levels, the achievement of drivers/goals and the delivery of a well-planned strategy in collaboration with the health organization leaders.

The OPOR Program Manager will overseeing a diverse team of  informatics and clinical leads supporting an interprofessional team and numerous working groups responsible for the development of a Clinical Information System to support governance, evidence informed best practice, workflow standardization and optimization within the OPOR Program. The OPOR Program manager provides overall HR, structure/framework, project management support for the team, working groups, initiatives, and projects. This role supports working groups and staff across the province for IWK and NSH.

The Program Manager of OPOR Program will also be responsible for interacting with stakeholders and working groups managed by the Department of Health and Wellness (DHW) and Internal Services Department (ISD), providing NSH & IWK oversight throughout the OPOR Program.

The OPOR Program Manager is responsible for to oversee and support the development of healthcare standards and workflow to support the implementation of clinical information systems. The OPOR Program Manager oversees clinical care process design and reviews activities across the organization to ensure maximum benefits and enhancements are achieved.

The OPOR Program manager works largely independent and addresses issues and makes decisions of high complexity with little or no supervision and delivers clear communication and documentation of complex concepts and issues across the organizations. This includes:

• Overseeing the team leading the analysis and dissemination of best practice standards and content
• clearly communicating both up (sr. leadership) and down (front line staff) across the organization
• facilitating consensus and decision making across broad stakeholder groups and supporting the team to provide the same
• being organized, outcomes driven, ensuring teams and working groups are preparing work packages and decision documents for review by stakeholder/working groups
• Strong ability to understand and support system level impacts and decisions while narrowing focus to translate and communicate stakeholder impact effectively

About You

We would love to hear from you if you have the following:

• Undergraduate degree in a health or technology related field required. Consideration may be given to those with appropriate training and work experience.
• Minimum of 5 to 7 years’ leadership experience within healthcare (clinical, clinical informatics, etc.)
• Strong clinical informatics experience.
• Demonstrated knowledge and skill in the implementation of evidence-based practice in a clinical setting.
• Demonstrated leadership in clinical and policy change.
• Broad knowledge of the applicable standards of practice and guidelines for clinical practitioners.
• Broad knowledge of clinical process, workflows, clinical services delivery and patient/client satisfaction determinants. Demonstrated clinical informatics expertise, with the ability to apply systems and critical thinking.
• Demonstrates strategic, creative and strong analytical and organizational skills.
• Uses effective leadership, facilitation, communication and negotiation abilities to achieve consensus, resolve conflict, achieve desired outcomes and address potential barriers to success.
• Exercises initiative, self-direction and problem solving abilities to identity gaps and opportunities for improvement.
• Demonstrated ability to utilize current computer applications (Microsoft Office, etc.) and computerized health care application(s).

About You Continued

• Demonstrated knowledge of Lean or related process improvement principles.
• Project Management and change management certification would be considered an asset.
• Experience managing a wide range of complex projects and stakeholder teams, committees, etc.
• Experience services in a complex health care organizational environment considered an asset.
• Proficient knowledge of healthcare industry required; familiarity with clinical and administrative hospital functions and departments preferred.
• Strong budgeting and project estimating skills.
• Proven record of success working with staff, contractors, consultants, developers and clients.
• Proven ability to apply quality management principles and processes.
• Ability to execute through effective delegation, motivation and oversight

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent, Full-time Position; 75 Hours Biweekly 

Compensation and Benefits

$45.45 - $56.81 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.