Health Services Manager - Primary Health Care - prideHealth (Designated)

About the Opportunity

This is a designated position. The successful candidate must self-identify as a member of 2SLGBTQIA+ communities

prideHealth is an initiative that works to improve access to health services that are safe, respectful, coordinated, comprehensive, and culturally responsive for members of the 2SLGBTQIA+ communities. prideHealth works in collaboration with other services and initiatives within Primary Health Care and portfolio partners across Nova Scotia Health Authority to offer programming and support. The prideHealth manager demonstrates flexibility and innovation in supporting members of the 2SLGBTQIA+ communities in accessing services, programs, and/or resources within the health system and community that can support health-enhancing behaviours.   

prideHealth is team-focused and will collaborate with Primary Health Care staff, family physicians and primary care providers, and other health professionals and community groups to maintain awareness of existing supports within the community and surrounding areas through a community development, population health, and collaborative approach. The incumbent is a member of an inter-professional team and collaborates with colleagues to determine goals and objectives, participates in the evaluation of team effectiveness, solves problems, and shares responsibilities.  Excellent interpersonal and written communication skills are required. Activities are guided by PHC-DFP priority areas, multiple partners, and community needs and, therefore, require a professional approach.  They work according to the mission, vision, values, and policies of Nova Scotia Health and PHC-DFP to support the development and implementation of PHC-DFP programs, services, and initiatives throughout the zone. This work requires recognition and application of best practices and application of evidenced-informed decision-making.

Responsibilities

The Health Services Manager (HSM) is responsible for the operation, functioning, and quality of assigned Primary Health Care (PHC) programs and services. The HSM engages primary health care, acute and tertiary care, public health, leadership community, clinical teams, and community partners to support the mission, vision, values, and policies of Nova Scotia Health. 

The HSM will play an integral role in supporting the development, implementation, operation, and evaluation of a primary health ‎care program and initiatives within the zone and across the province. The HSM will be part of the broader PHC leadership team and is responsible for leading self-overseeing multiple strategic change projects and initiatives and engaging others through partnerships intended to achieve results that facilitate system transformation and the development of strategic goals and objectives – both at a system and local community level with regards to person-centered, community-based primary health care wellness programs, services, and support that are being enhanced, strengthened or established across the zone and Nova Scotia.

In addition, the primary responsibilities of the HSM related to program leadership, human resource management, fiscal management, development, and assurance of professional standards are to be aligned with the established standards of the quality mandate in PHC.

About You

We would love to hear from you if you have the following:

• Baccalaureate degree from a health discipline or experience in a health care setting and current registration with the relevant college/association if applicable
• Master’s degree preferred [e.g., Masters of Health Administration/Postgraduate Diploma Health Administration
• A minimum of 5-7 years recent and related leadership/management experience in a health care setting
• Demonstrated experience in initiating and managing multiple projects
• Experience in a unionized environment preferred
• Demonstrated knowledge of primary health care, health promotion, health determinants, and dynamics of health needs in a rural community
• Demonstrated experience in program development, project management, implementation, monitoring and evaluation in community settings
• Demonstrated ability to work with physicians and stakeholders across multiple governance structures to establish and sustain strong collaborative family practice teams
• Exhibits analytical thinking as well as creative problem-solving ability and willingness to consider uncharted or novel ideas related to trends and changes in healthcare
• Understands the climate/culture in the organization and the wider provincial, community, and social context
• Being conscious of broad system connections and potential impacts and consequences of decisions in a wide variety of situations, both internal and external
• Being aware of the interdependence of organizational systems and stakeholders and considering the impact on people, processes, and services
• Demonstrated interest in continued professional growth and leadership
• Knowledge of current legislation relating to Occupational Health & Safety, Infection Control Standards, Controlled Drugs & Substances, Freedom of Information and Protection of Privacy, and of Accreditation Standards for Primary Health Care
• Demonstrated self-motivation, self-direction, leadership, team development, organizational and facilitation skills
• Commitment to promoting a culture of respect that supports safety, ethical practices, cultural awareness and, organizational health

Travel & Hours of Work

• Physical and mental capabilities to perform the duties of the position such as working irregular hours and under pressure to meet strict deadlines; ability to keep projects operating concurrently; traveling within the zone and to other areas as necessary
• Travel will be required
• Valid Nova Scotia Driver’s License and access to a reliable vehicle
• Permanent Full-time position, 75 hours biweekly
• Shifts may include weekends, evenings, and holidays

Compensation and Incentives

$45.45 - $60.39 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.