Assistant Manager - Health Information Services

​Req ID: 136051
Company: Nova Scotia Health
Location: Western Zone, Yarmouth Regional Hospital  
Department: IMIT HIS Admitting & Registration WZ
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Status: Management/Non Union P
Posting Closing Date: 12-Aug-22

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.


Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with an Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out to see why more people from across the globe are moving here.


The Assistant Manager works with the Manager to support HIS strategies and operational plans to ensure consistency with legislation, accountability frameworks and the mission, vision and values of the organization. They contribute to the design and development of comprehensive health information services policies and organizational performance strategies to support the effective, efficient and sustainable delivery of services and programs.

Reporting to the Manager of Admitting/ Registration/ Health Records and Switchboard and working as a part of the Health Information Services team, the Assistant Manager provides day to day leadership and coordination for workforce operations within their area of responsibility. They are accountable to assist in policies and processes, based on best/leading practice, related to functional operations.

The HIS Admitting & Registration, Health Records and Switchboard portfolios will include admission and registration of all patient visits associated with the provision of clinical a care within all sites of the NSHA, Admitting process registration, transfers, discharges, generate health record for each episode of care, bed utilization, auditing/monitoring of specified registration fields, training new users on systems related to patient chart management/registration.

Specific functional areas of responsibility include:

Oversight of all functional areas, auditing, and reporting related to health records and admitting/registration for all NSH services
Employee, manager, and partner relationship management
Understanding and acquiring the knowledge to perform departmental functions such as patient registration, systems application, electronic record management, data quality functions, release of information and safety audits as required in investigation of customer service issue resolution
Planning, scheduling, coaching and supervising staff, monitoring daily work flow and the execution of policies and procedures to ensure compliance with standards across the organization


  • Bachelor’s degree in health information management, or Diploma in Health Information with 3-5 years of health information management experience
  • Current certification with the Canadian College of Health Information Management and membership with the Canadian Health Information Management Association (CHIMA)
  • Minimum 3-5 years recent leadership experience is a large health care facility
  • CHA Modern Management (Departmental Management) certificate or equivalent experience considered an asset
  • Data quality coordination experience, experience investigating suspect data entry errors or omissions an asset
  • Experience with health information management in an organization of significant size and/or complexity is required (consideration may be given to those with equivalent training and work experience) (Minimum of 2 years)
  • Experience in clinical information systems including (McKesson STAR/ Meditech etc.) and other analytic tools (Business Objects/COGNOS cubes, etc.) an asset
  • Knowledge of Privacy Legislation – Freedom of Information & Protection of Privacy Act, Personal Information Protection and Electronic Documents Act, Personal Health Information Act (FOIPOP, PIPEDA, & PHIA)
  • Demonstrated experience in and knowledge of policy and procedure development and implementation, and project management
  • Microsoft Office-Excel, PowerPoint, Word and Outlook expertise
  • Excellent analytical, organizational, and decision making skills
  • Exceptional interpersonal skills to effectively build relationships and interact with all clients in scope
  • High level of competence in both written and verbal communication
  • Exemplary work history as demonstrated in current and past employment, with a commitment to providing the best healthcare experience possible to our patient
  • Competencies in other languages an asset, French preferred
  • Travel within the province will be required

PLEASE NOTE: Applicants relying on education and experience equivalencies must clearly state such equivalencies in their cover letter, resume, or application. Additionally, candidates will not be considered for an interview if applications are incomplete or are missing information.

Hours of Work

  • Permanent full time position; 75 hours bi-weekly

Salary Information

$31.08 - $38.85 hourly


Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. 


​This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.


​As per the COVID-19 Mandatory Vaccination Protocol in High-Risk Settings, Nova Scotia Health requires all team members to be fully vaccinated by November 30th, 2021. 


Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+. Members of these groups are welcome to apply and self-identify.


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