Manager - Access and Flow

About the Opportunity

Reporting to the Director of Access and Flow, the Zone Manager is responsible for providing zone and operational leadership to multi-disciplinary teams within a patient-centred, collaborative practice model for patient care units and to manage the efficient use of bed resources in the applicable health facilities throughout the zone. A zonal responsibility to lead and engage stakeholders in the development, implementation and evaluation of improvement strategies to ensure efficient and effective utilization of staffing and fiscal resources.

Working collaboratively and consultatively with patients/clients, families, management, staff, physicians, physicians’ offices, community partners, and service providers, the Zone Manager applies critical thinking to address challenges to achieve the ultimate goal of high quality, safe and cost effective services to better support the patient experience/outcome, and to better support patient flow.

About You

We would love to hear from you if you have the following:
 

•  Bachelor’s Degree required (BA, BBA, B.Sc. or Health Related Discipline); Nursing preferred
•  Master’s Degree an asset
• Minimum 5 years recent clinical experience in nursing or other allied health profession, bed utilization experience is preferred
• Minimum 5 years recent experience in a leadership and/or management position with responsibilities related to program planning, evaluation, human resource and financial management within a unionized environment
• Clinical experience with utilization and patient flow management practices, methodologies or equivalent knowledge, experience and education is required
• Demonstrated organizational skills in leadership, communication, decision-making, problem-solving and motivation
• Demonstrated knowledge of Best Practice Utilization Management and Clinical Flow practices
• Ability to interpret and execute administrative directives in order to act as the executive representative
• Demonstrated knowledge in current trends in health care practice
• Demonstrated effective decision making competency related to patient care management both with respect to engagement of clinical teams and physician leaders as well as administrative clinical leadership
• Knowledge of and experience with change management principles and methodologies
• Flexibility and ability to work independently as well as a member of a multidisciplinary team
• Knowledge of Administrative Policy/Procedures
• Must possess the ability to take a leadership role and make independent decisions in any situation, assuring legal and ethical issues are considered and demonstrating diplomacy, tact, creativity and good judgment in interpersonal relationships in a demanding fast paced environment
• Competencies in other languages preferred, French an asset

 
Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent Full Time; 75 hours bi-weekly
• Shifts are Monday-Friday 8am-4pm

Compensation and Benefits

$45.45 - $60.39 hourly