Scheduling Clerk - Staffing Office
Req ID: 193708
Location: Various Locations Throughout Nova Scotia
Department: Scheduling and Staffing Office
Type of Employment: Permanent, Assignments, and Casual Relief Opportunities Available
Union: Health Administrative Professionals Bargaining Unit
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.
Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.
About the Opportunity
Reporting to the Health Services Manager, the Scheduling Clerk reviews needs input by the Scheduling Coordinators to ensure timely shift coverage based on department requirements. They liaise with Scheduling Coordinators related to shift coverage for short team needs and follow-up on assigned tasks. Scheduling clerks update schedules and time codes related to shift coverages ensuring contractual obligations are met, and ensure daily staffing numbers are balanced, maintaining dashboards or consoles and handling changes due to leaves and attrition. The clerk is also responsible for updating and using work area specific casual lists, reporting, auditing, and ensuring communication about processes regularly.
We invite candidates to apply below and answer a few questions about yourself. Once you submit your application, your information will be reviewed, and selected candidates will be contacted by a manager or supervisor to discuss their application further and share their experience and interests with the hiring team. As Scheduling Clerk positions are created or become available, selected candidates will be contacted for an interview. Your application may be kept on file for up to 6 months.
About You
We would love to hear from you if you have the following:
- Completion of Grade 12 or equivalent
- Completion of an office administration, business program or other equivalent degree/diploma required. Equivalent experience may be considered.
- Minimum of one year related experience in healthcare or customer service environment
- Previous experience with staffing and scheduling required
- Experience working with multiple collective agreements
- Ability to type 40-60 WPM
- Knowledge of Microsoft Excel, SharePoint, LMS, Teams, Smart Sheet, Star, Meditech and SAP
- Ability to problem solve
- Ability to provide excellent customer service
- Competencies in other languages an asset, French preferred
A skill test will be included as part of the selection process. Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.
Hours
- Permanent, temporary and casual positions available
- On-site, hybrid and remote work available depending on location
Compensation and Benefits
$25.18 - $28.08 hourly
Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.
Once You've Applied
Thank you for your interest in this position. A Recruiter will reach out to you to explore whether your qualifications and skills match an opportunity.
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.
If you have any questions or would like more information on our opportunities, programs, and communities, please contact us recruitment.services-nsha@nshealth.ca
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