Utility Worker - Nutrition & Food Services

About the Opportunity

The Nutrition and Food Services, Utility Worker works in the patient and retail food service setting. Reporting to the Manager / Food Service Supervisor, the Utility Worker may be responsible for preparing and serving meals and supplies to patients, residents, Veteran’s, staff, families, and customers. Additionally, they are responsible for cleaning and sanitizing patient trays, related equipment, and workplaces. The Utility Worker supports safe food handling procedures and provides overall service excellence. The Utility Worker performs a number of key work activities across the site.
 
Key Work Activities: Percentages of time allocated in the Key Work Activities are dependent upon the site and role they fulfill.
 
Responsibilities include but are not limited to: 
 
Patient Meal Selections (Customer Service)
Answering patient phone calls and entering meal selections on a computer as applicable 
Visiting patients in their room and entering meal selections on an electronic tablet 
 
Product/Food Preparation/Assembly and Service
Assemble, portion, and serve patient, and visitor meals
Portion and assemble nourishments, special feedings, beverages, menu items, prepare “mix & serve” menu items
Salad and sandwich preparation
 
Delivery and Collection    
Delivery and distribution of selective menus and patient meals 
Delivery of nourishments, supplies (food and non-food)
Collection of soiled patient trays
 
Food Handling
Participating in receiving and storing supplies (food and non-food) using First In First Out (FIFO) 
Receive and interpret patient diet/meal orders; confirm patient meal requirements 
Inventory management
 
Menu Duties
Generate and print menus, reports, tallies and labels 
Printing Meditech/STAR report and comparing to CBORD/ Vision reports
 
Food Safety and Sanitation
Clean and sanitize dishes, utensils, equipment, and work area 
Maintain basic work area safety and sanitation 
Safe food handling and hygiene 
Proper hand hygiene, food storage cleanliness/ appropriate temperatures, sanitation, cross-contamination prevention, control time and temperature, etc.

About You

We would love to hear from you if you have the following: 

• Grade 12/GED or equivalent 
  • Or demonstrated skills and/or relevant work experience, equivalency must be clearly stated in your cover letter and resume
  • Demonstrated competency in English and basic Math 
• Restaurant experience is considered an asset 
• Customer Service Skills considered an asset 
• Ability to work as part of a team to provide services and achieve departmental and/or organizational goals
• Ability to perform duties within expected timeframes and standards of accuracy
• Ability to communicate effectively while demonstrating civility and respect
• Competencies in other languages an asset, French preferred
• Frequent physical demands include extensive standing and walking, bending, lifting (maximum of 35-40lbs), pulling and pushing, and transferring/transporting equipment.

Applicants must demonstrate in their application/resume how they meet the above criteria. Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent, Full-Time / 100% FTE / 75 Hours Bi-Weekly

Compensation and Incentives

$19.26 - $20.02 hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.