Quality Leader - Emergency Department

About the Opportunity

Working closely with the health services manager and physician leadership, the position is to provide leadership and coordination in the planning, development, implementation, and evaluation of quality and patient safety initiatives within the Emergency Department. This includes using data and analytics to monitor trends and identify opportunities for quality improvements; assist with the review of patient safety data; operationalize the implementation of the strategic directions of Emergency Care within Cobequid and the Halifax Infirmary to drive quality improvement initiatives. The position provides oversight for ensuring that defined provincial quality indicators, CAEP recommendations, and accreditation standards are met or exceeded. Additionally, this role is the initial point of contact for the investigation and follow-up of Patient Experience reports (Feedback files) in collaboration with Emergency Department leadership.

About You

We would love to hear from you if you have the following:

• Baccalaureate degree related to healthcare or quality management and/or equivalent education and experience
• Minimum 5 years of healthcare experience or management experience, preferably in an emergency care setting
• Master’s degree in a related or relevant field of study an asset
• Formal training, education, and/or experience in improvement science, process improvement methodologies, quality management, and patient safety training an asset
• Demonstrated ability to lead quality improvement discussions and reviews, as well as experience in leading quality improvement initiatives and implementing evidence-based practice
• Demonstrated judgment and decision-making skills demonstrated through analysis and synthesis, critical thinking & problem solving, systems thinking, and emotional intelligence
• Demonstrated ability to define a vision and guide individuals and groups toward the vision while maintaining group cohesiveness, motivation, commitment, and effectiveness
• Project managing skills demonstrated through planning, implementation, monitoring and evaluating
• Demonstrated ability to build internal and external collaborative relationships
• Demonstrated skills in change management and leading change
• Commitment to promoting a culture that supports safety, ethical practice, self-care and employee wellness
• Solid understanding of Accreditation Canada standards and processes
• Demonstrated proficiency in Windows applications, particularly Excel, web-based programs, and other computer competencies and software applications

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent Full-time Position; 75 hours bi-weekly

Compensation and Benefits

$40.15 - $50.19 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.