Health Services Manager - Primary Health Care

About the Opportunity

The Health Services Manager (HSM), Primary Health Care, is responsible for the operation, functioning and quality of assigned Primary Health Care (PHC) programs and services. The HSM engages primary health care, acute and tertiary care, public health, leadership community, clinical teams, and community partners to support the mission, vision, values and policies of the Nova Scotia Health Authority. 

The Health Services Manager will play an integral role is supporting the development, implementation, operation and evaluation of a primary health ‎care program and initiatives within the zone and across the province.  The HSM will be part of the broader PHC leadership team and is responsible to lead self and oversee multiple strategic change projects and initiatives and engage others through partnerships intended to achieve results that facilitate system transformation and the development of strategic goals and objectives – both at a system and local community level with regards to person-centered, community based primary health care wellness programs, services and support that are being enhanced, strengthened or established across the zone and Nova Scotia.

In addition, the primary responsibilities of the HSM related to program leadership, human resource management, fiscal management, development and assurance of professional standards are to be aligned with the established standards of the quality mandate in Primary Health Care.

About You

We would love to hear from you if you have the following:

•Baccalaureate degree from a health discipline or experience in a health care setting
•Master’s degree preferred [e.g., Master of Health Administration (MHSA) / Postgraduate Diploma Health Administration (DHA)
•Current registration with the relevant college/association
•A minimum of 5-7 years recent and related leadership/management experience in a health care setting

•Demonstrated experience in initiating and managing multiple projects
•Experience in a unionized environment preferred
•Demonstrated knowledge of primary health care, health promotion, health determinants, and dynamics of health needs in a rural community
•Demonstrated exceptional interpersonal and communication (oral, written and presentation) skills including the ability to work collaboratively with various professional and community individuals, demonstrating a high level of judgment, tact, creativity, diplomacy, discretion and confidentiality
•Demonstrated experience in program development, project management, implementation, monitoring and evaluation in community settings
•Demonstrated ability to work with physicians and stakeholders across multiple governance structures to establish and sustain strong collaborative family practice teams
•Must have high level of sound judgment, initiative, and self-direction in order to make independent decisions related to responsibilities. Values and acts upon input from key internal and external stakeholders to support the decision-making process.
•Exhibits analytical thinking as well as creative problem-solving ability and willingness to consider uncharted or novel ideas related to trends and changes in health care
•Understands the climate/culture in the organization and the wider provincial, community, and social context
•Being conscious of broad system connection and potential impacts and consequences of decisions in a wide variety of situations, both internal and external
•Being aware of the interdependence of organizational systems and stakeholders and considering the impact on people, processes, and services
•Demonstrated interest in continued professional growth and leadership
•Knowledge of current legislation relating to Occupational Health & Safety, Infection Control Standards, Controlled Drug & Substances, Freedom of Information and Protection of Privacy, and of Accreditation Standards for Primary Health Care
•Demonstrated self-motivation, self-direction, leadership, team development, organizational and facilitation skills
•Commitment to promoting a culture of respect that supports safety, ethical practices, cultural awareness and organizational health

About You Continued

•Proficiency in computer applications including Microsoft Word, Power Point, Excel, internet, email and the ability to use health information systems to support patient care

•Physical and mental capabilities to perform the duties of the position such as working irregular hours and under pressure to meet strict deadlines; ability to keep projects operating concurrently; traveling within the zone and to other areas as necessary
•Travel will be required
•Valid Nova Scotia Driver’s License and access to a reliable vehicle
•Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent Full-time position; 75 hours bi-weekly
• Shifts may include weekends, evenings and holidays

Compensation and Benefits

$45.45 - $60.39 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.