Booking Officer (Clerk E) - Endoscopy Central Booking
Req ID: 193073
Location: Central Zone, Victoria Building - QEII
Department: OPCZ ENDO Central Booking CCZ
Type of Employment: Permanent Hourly FT (100%) x [[9 Admin Professional Positions]]
NSGEU Admin Professionals Position
Posting Closing Date: 18-Jun-25
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.
Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.
About the Opportunity
The Booking Officer is responsible for the efficient and effective scheduling/booking of Endoscopy room time as well as the efficient management of hospital beds and services for optimum patient flow. Acts as a liaison with various departments including Endoscopy, physician/surgeons and their offices, clinics, nursing units, Patient Flow Managers & Emergency Department. Responsible for booking patients for inpatient/outpatient procedures, as well as the maintenance of the waitlist. Responsible for contacting patients via telephone/mail out regarding procedures dates and required preparations. This position will work in close collaboration with the Central Zone Endoscopy Wait List Manager.
About You
We would love to hear from you if you have the following:
- Grade XII or equivalent required
- Business/administrative/secretarial program required
- Two years of previous related work experience is required
- Medical Terminology course required
- Experience using PHS and STAR, preferably in an ambulatory care setting; Advanced PHS training preferred
- Computer experience (Windows, MS Office) and typing/keyboarding are required Minimum of 40 wpm with accuracy
- Excellent communication skills with patients, families, physicians, nurses and other hospital personnel
- Possess organizational skills necessary to integrate various aspects of department functions about patient in-hospital & surgical care
- Knowledge and ability to prioritize admissions by various levels of severity
- Competencies in other languages an asset, French preferred
Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.
Hours
- Permanent full-time positions; 70 hours biweekly
Compensation and Benefits
$25.19 - $28.08 Hourly
Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.
Once You've Applied
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. Some opportunities may be eligible for our Employee Referral Program. If a Nova Scotia Health employee refers a candidate who is not working for the organization and the candidate is hired, the employee who made the referral may be eligible to earn up to $1000. For more details and instructions, please visit Recruitment - Incentives
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.
Nova Scotia Health’s Employee Career Advice (ECA) Program supports internal employees in their career development and progression with résumé-building, interview skill development, resources and advice for optimizing job searches, and more. Employees can book a one-on-one meeting or view upcoming workshops on the ECA Intranet page or via email at employeecareeradvice@nshealth.ca.
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