Assistant Manager - Nutrition & Food Service

About the Opportunity

The Assistant Manager has a matrix reporting relationship to both the Manager of Provincial Standards and Initiatives and the Provincial Culinary and Chef Manager. They collaborate with managers and directors across Nutrition and Food Services.

The Assistant Manager:

• Is accountable for ensuring patient safety within the meal ordering process in the Nutrition and Food Services software system. They lead the analysis, evaluation, and ongoing improvement processes to ensure meal orders are accurate and fully compliant with patient food allergies, therapeutic nutrition requirements, and medical restrictions.
• provides day-to-day guidance for administrative dietitians that maintain the Nutrition and Food Services software system to ensure tasks are completed effectively
• acts as a liaise between frontline staff and management. Escalates risks or system issues to management as required.
• Develops, coordinates, and participates in orientation and training for new staff and learners
• collaborates with teams to develop emergency preparedness and business continuity procedures for system downtime, emergency menus, operational disruptions.
• develop and updates standard operating procedures to maintain and improve patient and staff safety across Nutrition and Food Services.
• participates in or helps to lead quality improvement initiatives related to diet standards, menu, oral and enteral nutrition contracts, Room Service, OPOR and CBORD implementation and optimization
• prepares data and reports on key performance indicators for managers and directors

The Assistant Manager supports the work of the managers ensuring patient, resident and client nutritional safety while promoting positive nutritional outcomes across NSH institutional, ambulatory and community settings.

The Assistant Manager works closely with managers to facilitate communication and implement Nutrition and Food Services initiatives while addressing operational challenges, barriers, and solutions. They collaborate with managers to plan, develop, analyze, and report on operating procedures, policies, and initiatives to standardize practices across Nutrition and Food Services.

The Assistant Manager is a direct contact for administrative dietitian unionized staff and oversees daily operations and human resource functions while maintaining clear and regular communication with the Manager of Provincial Standards and Initiatives and Provincial Culinary and Chef Manager. Furthermore, the Assistant Manager contributes to the orientation and education of learners.

The Assistant Manager works with teams to ensure patient safety is maintained through the Nutrition and Food Services software system that manages the patient meal ordering process. This helps ensure patients are served safe meals that are compliant with allergies and therapeutic nutrition requirements that address patient, resident and client medical needs.

About You

We would love to hear from you if you have the following:

• Bachelor’s degree in Nutrition and Dietetics required
• Completion of an accredited dietetic internship program required
• Current licensure with Nova Scotia Regulator of Dietetics (NSRD) or eligible for license in Nova Scotia 
• Minimum Two (2) years working as a dietitian in health care including relevant leadership experience, required
• Basic computer proficiency and ability to work within the Microsoft Office suite, specifically Excel
• Advanced Food Safety Training is preferred.
• Experience with CBORD and/or other Nutrition and Food Service Software
• Excellent leadership, organizational, and decision-making skills
• Strong interpersonal and communication skills including the ability to develop and maintain good relationships with all levels of staff and clients including those internal and external to the organization 
• Ability to interpret statistical data, and monitor quality and performance indicators and benchmarks
• Ability to build and maintain collaborative working relationships and partnerships
• Experience in change management and mentoring individuals and or teams
• Knowledge of applicable legislation, regulations, policies, and standards
• Cross-cultural awareness and sensitivity
• Must have reliable means of transportation for required travel

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications

Hours

• Long assignment part-time position; 60 hours biweekly
• Approximately 12 months

Compensation and Benefits

Pay Scale Type: Management
Band: 5
Hourly Rate: $45.75 - $56.04
Annual Salary: $89,205 - $109,276

Successful candidates may be eligible for a comprehensive benefits package, which includes health, dental, and travel insurance; long-term disability and life insurance coverage; and a defined benefit pension plan. Additional wellness, development, and employee support programs may also be available.