Facility Resource Assistant - Patient Flow

​Req ID: 139069
Company: Nova Scotia Health
Location: Western Zone, South Shore Regional Hospital  
Department: OPWZ Nursing Inpatient Admin SSRH
Type of Employment: Permanent Hourly PT (60% FTE) x 1 position(s)
Status: NSGEU
 Admin Professionals Position
Posting Closing Date: 18-Apr-23


This is a reposting of Requisition 139069; therefore, candidates who have previously applied to this Req are unable to reapply

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.


Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with an Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.


About the Opportunity

Reporting to the Patient Flow Manager, the Facility Resource Assistant supports the daily operations of the Patient Flow department coordinating patient movement both into and out of South Shore Regional Hospital, Queen's General and Fisherman's Memorial Hospital. Outside of regular office hours, the Facility Resource Assistant provides additional support with respect to urgent communications.
The Facility Resource Assistant ensures that the principles and practices that guide Nova Scotia Health such as the vision, mission, values, expected behaviours, the leadership philosophy, organizational health, population health, ethics, safety, quality, partnerships and interprofessional collaboration are integrated within the support that is provided by the work that they do and through the messages they deliver.

About You

We would love to hear from you if you have the following:


  • Graduate of a recognized office administration/secretarial program is required
  • Completion of a Medical Terminology course or equivalent
  • Minimum three (3) years' experience in an administrative support position including previous experience in a hospital setting is required
  • Clerical experience related to bed allocation and patient booking is preferred
  • Ability to use Microsoft Windows and all components of Microsoft Office; expertise with the development and maintenance of documents, spreadsheets and databases
  • Knowledge of and expertise in the use of the Medworxx Patient Flow System preferred
  • Typing speed of 60 words per minute preferred
  • Current knowledge of medical terminology
  • Basic knowledge of hospital equipment
  • Understanding of acute care services
  • Understanding of bed utilization processes
  • Demonstrated planning, organizing, prioritizing and time management skills
  • Demonstrated ability to communicate effectively both orally and in writing
  • Demonstrated interpersonal skills including ability to work as a team member and ability to foster collaborative relationships
  • Demonstrated ability to synthesize information, problem solve and utilize good judgment in decision-making
  • Demonstrated commitment to ongoing learning and professional development
  • Commitment to promoting a culture that supports safety, ethical practices and organizational health
  • Travel may be required
  • Competencies in other languages an asset, French preferred


Please ensure your resume is up-to-date and includes all relevant education, experience, training and certifications.


  • Permanent Part-Time (60% FTE); 45 hours bi-weekly

Compensation & Incentives

$21.80 - $24.40 hourly


Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. Some opportunities may be eligible for our Employee Referral Program.  If a Nova Scotia Health employee refers a candidate who is not working for the organization and the candidate is hired, the employee who made the referral may be eligible to earn up to $1000.  For more details and instructions, please visit Recruitment - Incentives 


​This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.


​As per the COVID-19 Mandatory Vaccination Protocol in High-Risk Settings, Nova Scotia Health requires all team members to be fully vaccinated by November 30th, 2021. 


Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.


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