Health Information Clerk - Admitting & Registration

Req ID: 140295
Company: Nova Scotia Health
Location: Western
Zone, Western Kings Memorial Health Centre  
Department: IMIT HIS Admitting & Registration WKM

Type of Employment: Casual Casual Relief (3% FTE) x 5 position(s)

Status: NSGEU Admin Professionals Position
Posting Closing Date: 13-Feb-23

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.


Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with an Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out to see why more people from across the globe are moving here.




Responsible to the Health Information Services Manager, Western Zone and the Assistant Manager, the Health Information Clerk performs all functions related to Health Information Services, including but not limited to communications, patient registration, health records and general office duties.  Job activities and the amount of time assigned to each activity differ among positions based on the site needs and operational requirements.


The duties may include, but not be limited to:

  • Admitting/Registration – e.g. processing of patient information, admission, transfer and discharge of patients
  • Emergency/Registration – e.g. Processing of patient information, etc.
  • Health Records  - e.g. release of information, correspondence, filing, assembly of charts
  • Switchboard – e.g. main switchboard and patient phone line, code phone, fire alarm, paging system


The Health Information Clerk ensures that the principles and practices that guide our work such as the mission, vision, values, expected behaviors, the leadership philosophy, organizational health, population health, ethics, safety, quality, partnerships and interprofessional collaboration are integrated within the services they provide and through the messages they deliver.


  • Grade 12 or equivalent required
  • Graduate of a recognized office administration program or equivalent experience required
  • Medical Terminology course or working knowledge gained through recent and relevant experience required
  • Previous experience in an office environment preferred
  • Experience or training in MEDITECH modules applicable to Health Information Services, i.e. Admission (ADM), Medical Records (MRI) and Electronic Medical Records (EMR) preferred
  • Computer proficiency including email, internet and ability to work within Microsoft Office
  • Data entry skills
  • Demonstrated communication and conflict resolution skills
  • Demonstrated interpersonal, collaboration and teamwork skills
  • Demonstrated commitment to customer service
  • Demonstrated attention to detail
  • Demonstrated planning, organizing, prioritizing, time management and attention to detail skills
  • Demonstrated accountability, initiative, and ability to work independently
  • Demonstrated ability to maintain confidentiality
  • Demonstrated commitment to ongoing learning and professional development
  • Commitment to promoting a culture that supports safety, ethical practices and organizational health
  • Travel may be required
  • Competencies in other languages an asset, French preferred


PLEASE NOTE:  Applicants relying on education and experience equivalencies must clearly state such equivalencies in their cover letter, resume, or application.  Additionally, candidates will not be considered for an interview if applications are incomplete or are missing information. A skills test will be part of the selection process.

Hours of Work

  • Casual relief positions 
  • Shifts will include days, evenings, nights, weekends and holidays

Salary Information

  • $20.09 - $21.91 hourly

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. 


​This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.


​As per the COVID-19 Mandatory Vaccination Protocol in High-Risk Settings, Nova Scotia Health requires all team members to be fully vaccinated by November 30th, 2021. 


Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.


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