Registration and Switchboard Operators

Req ID: 143189
Company: Nova Scotia Health
Location: Northern
Zone, Cumberland Regional Health Care Centre  
IMIT HIS Registration CRHCC
Type of Employment: Casual Casual Relief (3% FTE) x 15 position(s)
Status: CUPE Admin Professionals Position
Posting Closing Date: Open Until Filled

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.


Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with an Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out to see why more people from across the globe are moving here.



About the Opportunity

Reporting to the Manager of Health Information Services, the Registration Clerk is responsible for the registration of Emergency patients with cross train in Admitting in efficient and courteous manner.  The Registration clerk is also responsible for the admission, discharge and transfer of patients  in the absence of the Admitting clerk in the Meditech system.  Other duties of the Registration clerk include:


  • Responsible for obtaining and accurately updating client information at time of registration, including demographic and provider information
  • Completes daily registration checks, to ensure data integrity is being maintained at all times
  • Ensures data integrity is maintained within the Meditech system in accordance with provincial standards
  • Responsible to perform day to day activities within Health Information Services as required
  • Responsible to perform other related duties as assigned

About You

We would love to hear from you if you have the following:

  •  Grade 12 plus successful completion of a one year secretarial or business program, or 1 year recent clerical/secretarial experience required
  • Graduate from an approved Medical Terminology course required
  • Computer training on software programs such as Microsoft Word, Windows, Internet, Microsoft Outlook and meditech systems required; computer experience is required
  • Demonstrated interpersonal and communication skills are required; must be an effective team player
  • Current WHMIS certification required
  • Recent NVCI training / certification considered an asset
  • An equivalent combination of education and experience may be considered for this position
  • Competencies in other languages an asset, French preferred


Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.


  • Casual Relief positions 
  • Ability to work days, weekends, holidays, evenings and nights required.

Compensation and Incentives

$20.09 - $21.90 hourly   



Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. 


​This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.


​As per the COVID-19 Mandatory Vaccination Protocol in High-Risk Settings, Nova Scotia Health requires all team members to be fully vaccinated by November 30th, 2021. 


Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.


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