Ward Clerk, PMU
Company: IWK Health
Requisition ID: 201502
Department/Program: Pediatric Medical Unit, Children's Medical Care
Location: Halifax
Type of Employment: Casual Relief x 1 position(s)
Start Date: ASAP
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $23.3519 - $25.3918/hour
Closing Date: 23 April 2025 (Applications are accepted until 23:59 Atlantic Time)
IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talents and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families, and communities and are grateful for the generous donor support we receive.
Promoting an anti-racist environment and calling out discrimination as we work and provide care are important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but we have more work to do to build that trust, acknowledge our biases, and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, and 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.
The Opportunity
Reporting to the Manager, Inpatient and Ambulatory Medical Care, under the supervision of the Clinical Leader, the Ward Clerk performs a variety of reception and clerical duties required for the efficient operation of the Pediatric Medical Unit. The Ward Clerk interacts with colleagues, patients, families, students, and the public in a respectful and collaborative manner in keeping with principles of family centered care, and Health Centre standards to meet the needs of women, children, youth and their families.
Responsibilities include, but are not limited to:
- Answering phone calls, relaying messages and referral calls with follow-up as appropriate
- Providing direction to patients, family members, and others as required
- Processing incoming/outgoing mail
- Entering data accurately and in a timely manner
- Delivers specimens to lab as required
- Enacting transport functions
- Ordering and maintaining supplies
- Other duties as required
Hours of Work
TBD
Your Qualifications
- High School Diploma or GED required
- Graduate from a recognized Office Administration Program preferred
- Working knowledge of Microsoft Office and other computer programs/technology (testing may be conducted on candidates)
- Knowledge of SAP an asset
- Knowledge of Medical Terminology an asset
- Knowledge of Meditech preferred
- Keyboarding skills minimum of 40 wpm required, 60 wpm is preferred (testing may be conducted on candidates)
- Data entry skills required
- Proven team player with excellent communication and interpersonal skills required
- Demonstrated ability to respectfully work with a variety of inter-professional team members required
- High degree of initiative, diligence, attention to detail, and self-discipline/focus
- Commitment to continual learning and willing to share knowledge and support the development of co-workers
- Demonstrated commitment to Family Centred Care required
- Excellent multi-tasking, organizational and prioritization skills required
- Competencies in other languages an asset
Thank you for your interest in IWK Health.
Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing), you have the right to request accommodation. Please discuss your needs when invited to the assessment process.
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units, or employment status are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage prior to accepting the position.
An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.
If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.
Job Segment:
Pediatric, Medical Office Assistant, Data Entry, Clerical, SAP, Healthcare, Administrative, Technology