Operations Manager, NICU
Company : IWK Health
Req ID: 190515
Department/Program: NICU & Perinatal Follow Up, Women's & Newborn Health
Location: Halifax
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Start Date: ASAP
Union Status: Management, Management/Non Union Bargaining Unit
Compensation: $40.1509 - $53.3483 /hour
Closing Date: October 29, 2024 (Applications are accepted until 23:59 Atlantic Time)
IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.
Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.
The Opportunity
Reporting to the Manager, Neonatal Care Team, the Operations Manager will provide collaborative leadership in the day-to-day management of identified in-patient services, physical, financial, and human resources, consistent with the mission, strategic plan, goals and objectives of the IWK Health Centre. The Operations Manager will liaise effectively with the medical, administrative, professional and support staff, to ensure the efficient and effective operation of the Neonatal Care Team and the WNBH Program, while ensuring high quality patient care services. Responsibilities include, but are not limited to: participates and/or leads committees associated with the work of the care team(s) and the Health Centre; monitors and evaluates patient care standards and makes recommendations and/or takes action to affect necessary change; collaborates with the manager to develop processes to ensure appropriate numbers of staff are recruited and retained and coordinates human resources to efficiently and effectively meet care requirement; helps manage day to day operations related to staffing and skill mix, use of time banks; works in collaboration with quality facilitators to ensure quality improvement and risk management activities are coordinated in an efficient and effective manner; mentors team members by supporting, teaching, role modeling and coaching in an effective manner; provides clinical leadership to staff to resolve complex patient issues; participates in the performance evaluation review every two years for all staff; manages performance issues on an ongoing basis in accordance with Health Centre policy; helps support the day to day operational expenditures of the care area(s) in a fiscally prudent manner; coordinates the purchasing of capital equipment, auxiliary amenities, and supplies to ensure requirements are met; participates in the completion of variance reports for review by the Director. All other duties as directed by the manager.
Hours of Work
Monday – Friday; 8:00 am – 4:00 pm
Your Qualifications
• Bachelor's Degree in a health-related field required.
• Current, or eligible for, registration/license with appropriate health association/discipline in Nova Scotia required.
• Masters level preparation an asset
• Minimum five (5) years IWK NICU clinical experience required.
• Minimum two (2) years related IWK NICU leadership experience required.
• Knowledgeable in the concepts of program-based care and patient/family-centred care required.
• Knowledgeable in the concepts of Family Integrated Care and Trauma Informed Care required.
• Previous experience and/or knowledge working in Women’s and Newborn Health would be an asset.
• Demonstrated excellent leadership and team-building skills required.
• Demonstrated excellent communication (written and oral) and organizational skills required.
• Must be proactive, problem solution-focused, analytical and innovative.
• Competency in other languages an asset.
Thank you for your interest in IWK Health.
Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.
This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.
If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.
Job Segment:
Pediatric, Patient Care, NICU, ICU, Manager, Healthcare, Management