Manager Interprofessional Clinical Services

The Opportunity

At IWK Health, we are committed to providing high-quality, patient and family-centred care through innovation, collaboration, and excellence in professional practice. We are seeking an experienced and visionary healthcare leader to join our Interprofessional Practice, Policy & Learning (IPPL) team as Manager, Interprofessional Clinical Services.

Reporting to the Director of Interprofessional Practice, the Manager provides strategic and operational leadership for interprofessional practice, clinical policy, and after-hours interprofessional services across the organization. This role plays a key leadership function in advancing evidence-informed practice, collaborative models of care, professional standards, and quality patient outcomes.

The Manager, Interprofessional Clinical Services provides leadership for interprofessional practice, professional standards, education, research, and clinical policy development across IWK Health.

The successful candidate will lead the development and implementation of interprofessional practice strategies with a focus on models of care and oversee organizational clinical policies and documentation standards to ensure alignment with evidence-based practice, accreditation requirements, legislative obligations, and professional standards.

This role has direct operational responsibility for after-hours service delivery and coordination. The Manager will foster strong partnerships across the organization and externally with academic institutions, professional associations, system partners, and community partners.

Key areas of accountability include:

• Interprofessional Practice Leadership
• Clinical Policy and Documentation Standards
• Model of Care Development and Consultation
• Human Resource Management
• Quality Improvement and Innovation
• Budget and Resource Management
• Research, Education and Professional Development
• Partnership and Partner Engagement

Key Responsibilities

Professional Practice and Clinical Leadership

• Lead and advance evidence-based interprofessional practice across the organization.
• Provide expert consultation and mentorship on professional and interprofessional practice issues.
• Support development, implementation, and evaluation of integrated models of care.
• Collaborate with professional practice leaders, educators, managers, and physicians to strengthen team-based care.
• Promote innovation, quality improvement, and patient and family-centred care approaches.
  
  

Clinical Policy and Documentation

• Provide organizational leadership for clinical policy governance and documentation standards.
• Lead development, implementation, review, and evaluation of interprofessional clinical policies.
• Ensure policies reflect professional standards, legislative requirements, accreditation standards, and best practices.
• Collaborate with clinical and administrative leaders to identify policy priorities and opportunities for improvement.
  
  

Operational and Human Resource Leadership

• Provide direct leadership to staff within the portfolio, including Social Work, Clinical Nutrition, Physiotherapy, administrative support staff, and policy consultants.
• Lead recruitment, onboarding, retention, performance management, succession planning, and professional development activities.
• Support workforce planning and service delivery models, including after-hours coverage.
• Promote a positive, healthy, and inclusive work environment.
  
  

Strategic Planning and Partnerships

• Build and sustain collaborative relationships with internal and external partners.
• Partner with academic institutions and system partners to support research, education, and workforce development.
• Contribute to organizational, provincial, and national initiatives advancing interprofessional practice.
  
  

Financial and Resource Stewardship

• Develop and manage operational budgets in collaboration with the Director.
• Monitor financial performance and utilization of resources.
• Develop business cases and recommendations to support service enhancements and new initiatives.
• Ensure responsible management of trust funds and family support funding in accordance with auditing requirements

Hours of Work

Monday to Friday, 37.5 hours per week. Occasional evening or weekend work may be required.  On call with the Clinical Manager Council will be required.

Your Qualifications

• Bachelor's Degree in a regulated health profession.
• Master's Degree in a relevant field, or willingness to actively pursue graduate education.
• Current registration and good standing with an applicable professional regulatory body.
• Minimum five (5) years of clinical experience in a healthcare setting.
• Minimum five (5) years of progressive leadership or management experience.
• Demonstrated experience leading teams in complex healthcare environments.
• Strong knowledge of professional practice standards, healthcare legislation, and accreditation requirements.
• Demonstrated ability to lead change, influence practice, and drive organizational improvement.
  
  

Preferred

• Experience in interprofessional practice leadership.
• Experience in policy development, quality improvement, research, or healthcare education.
• Experience managing multidisciplinary teams and organizational initiatives