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Facility Resource Assistant, Patient Flow, VRH

Date: Feb 23, 2021

Location: Kentville, NS, CA, B4N 5E3

Company: Nova Scotia Health Authority and IWK Health Centre

Req ID: 104535
Location: Western Zone, Valley Regional Hospital
Company: NSHA
Department: OPWZ Patient Flow
Type of Employment: Casual Relief   (3% FTE) x 1 position(s)
Union Status:  NSGEU 

Posting Closing Date: 1-Mar-21

Applications are accepted until 11:59 PM on the Closing Date.

Nova Scotia Health Authority is the largest provider of health services in Nova Scotia. We are over 22,000 employees who provide health care and support services in hospitals, health centres and community-based programs throughout Nova Scotia.

Nova Scotia Health Authority provides health services to Nova Scotians and some specialized services to Maritimers and Atlantic Canadians. We operate hospitals, health centres and community-based programs across the province. Our team of health professionals includes employees, doctors, researchers, learners and volunteers that provide the health care or services you may need. This is accomplished across four geographic management zones which are responsible for the operation of acute care health centres and the provision of a variety of inpatient, outpatient services including academic, tertiary, quaternary care and community based programs and services including continuing care, primary health care, public health, and mental health and addictions.


Reporting to the Manager, Patient Flow, the Facility Resource Assistant supports the daily operations of the Patient Flow department coordinating patient movement both into and out of Valley Regional Hospital, Soldiers Memorial Hospital and Annapolis Community Health Center. Outside of regular office hours, the Facility Resource Assistant provides additional support with respect to urgent communications.
The Facility Resource Assistant ensures that the principles and practices that guide Nova Scotia Health such as the vision, mission, values, expected behaviours, the leadership philosophy, organizational health, population health, ethics, safety, quality, partnerships and interprofessional collaboration are integrated within the support that is provided by the work that they do and through the messages they deliver.



  • Graduate of a recognized office administration/secretarial program
  • Completion of a Medical Terminology course or equivalent
  • Minimum three (3) years experience in an administrative support position including previous experience in a hospital setting
  • Clerical experience related to bed allocation and patient booking is preferred
  • Ability to use Microsoft Windows and all components of Microsoft Office; expertise with the development and maintenance of documents, spreadsheets and databases
  • Knowledge of and expertise in the use of the Medworxx Patient Flow System preferred
  • Typing speed of 60 words per minute preferred
  • Current knowledge of medical terminology
  • Basic knowledge of hospital equipment
  • Understanding of acute care services
  • Understanding of bed utilization processes
  • Demonstrated planning, organizing, prioritizing and time management skills
  • Demonstrated ability to communicate effectively both orally and in writing
  • Demonstrated interpersonal skills including ability to work as a team member and ability to foster collaborative relationships
  • Demonstrated accountability, initiative and ability to work independently
  • Demonstrated commitment to ongoing learning and professional development
  • Demonstrated attention to detail
  • Demonstrated ability to synthesize information, problem solve and utilize good judgment in decsion making
  • Demonstrated commitment to ongoing learning and professional development
  • Commitment to promoting a culture that supports safety, ethical practices and organizational health
  • Travel may be required
  • Competencies in other languages an asset, French preferred


Please Note: Applicants will be screened on the above qualifications. Applicants must clearly demonstrate how they meet the knowledge and competencies in their cover letter and resume. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application. Applicants will not be considered for an interview if applications are incomplete or missing information.


Hours of Work

  • Casual Relief
  • Availability for all shifts
  • Commencing as soon as possible


Salary Information

$21.8021 - $24.3938  hourly




Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. Typically interviews are held within three to four weeks of the closing date.

Successful external applicants will be required to submit the below documents and assume any associated costs as a condition of employment. Additional documentation such as banking & proof of identity will be included in your offer letter.

  • Criminal Record Check
  • Proof of education & training certifications
  • Proof of any additional required qualification
  • Valid registration with the relevant licensing body
  • Submission of immunization record along with health assessment documentation
  • Proof of SIN number

Hiring Process will depend on the timeliness of delivering the above. This is a Admin Professionals bargaining unit - NSGEU position. Preference is given to bargaining unit employees for unionized positions. Nova Scotia Health Authority is proud to provide a smoke free and scent free environment. Only online applications are accepted.

Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.

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